| Item: | 2027 |
| Title: | Cross-cultural training and workplace performance |
| Authors: | Robert Bean |
| Publication date: | 19 September 2008 |
| Type: | Research report |
| Themes: | Students and individuals > General |
| Industry and employers > Industry and employer views > General |
| Students and individuals > Student achievements and outcomes > General |
| VET system > Training packages > General |
| ISBN: | 978 1 921412 57 8 print; 978 1 921412 58 5 web |
This national study confirms the value of cross-cultural training in developing the cultural competence needed by employees to work effectively with culturally diverse co-workers and customers. The 134 graduates surveyed rated their cross-cultural training highly, reporting improved workplace performance and cultural self-awareness, with most indicating they would like further cross-cultural training. |
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