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> Home > Students and individuals > General > Cross-cultural training and workplace performance

Cross-cultural training and workplace performance

Summary information

Item:	2027
Title:	Cross-cultural training and workplace performance
Authors:	Robert Bean
Publication date:	19 September 2008
Publication type:	Research report
Themes:	Students and individuals > General
	Industry and employers > Industry and employer views > General
	Students and individuals > Student achievements and outcomes > General
	VET system > Training packages > General
ISBN:	978 1 921412 57 8 print; 978 1 921412 58 5 web
This national study confirms the value of cross-cultural training in developing the cultural competence needed by employees to work effectively with culturally diverse co-workers and customers. The 134 graduates surveyed rated their cross-cultural training highly, reporting improved workplace performance and cultural self-awareness, with most indicating they would like further cross-cultural training.

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