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Informing policy and practice in Australia's training system

Work in Progress

Brokering successful Indigenous employment outcomes: Common themes in good-practice models

Summary

Item:
10413
Title:
Brokering successful Indigenous employment outcomes: Common themes in good-practice models
Type:
Managed research project
Project no:
NR08703
Status:
Finished
Date commenced:
3 September 2008
Contact:
Anne Redman
 
phone: 02 8585 1353
 
email: anne@circaresearch.com.au

Purpose

The aim of the research is to examine success factors operating within several identified employment service organisations, whose activities have lead to sustainable employment outcomes for their Indigenous clients.

Approach

Qualitative (interviews)

Research questions

The key areas of focus are:

* Commonalities between the sample organisations that lead to organisation success and how these influence success (structure, nature of relationships with other service providers, composition of steering group, community consultation and inclusion processes).

* Key training, employment, retention, post-placement strategies and mentoring arrangements used.

* What factors lead to successful training and employment outcomes? How many key factors are required to promulgate success?

* Underpinning themes that can be applied into the future for Indigenous training leading to employment outcomes.

Methodology

This project involves two stages:

* Literature review

This initial phase will be used to explore what is known with regards to factors that deliver sustainable employment outcomes for Indigenous Australians. The key outcomes of this literature review will be to clarify definitions of success with regards to sustainable employment outcomes for Indigenous Australians, and to provide an overview of what is currently known with regards to best practice and factors that promote sustainable employment outcomes for Indigenous Australians. This phase of the project will be used to guide the remainder of the research.

* Consultations with employment service organisations

This second stage will involve consultations with several organisations to identify factors that lead to sustainable employment outcomes for Indigenous people. Consultations will be a combination of site visits and telephone interviews.

The consultation phase will also include a data collection process so that information is collected uniformly to allow for comparison across organisations. This will include information on:

* Organisational Structure - management structure, governance structure, number of employees, cultural background of staff, level of experience/qualifications of staff

* Client Profile - number of clients, cultural background of clients, length of unemployment, level of education/qualifications/skills, high need groups

* Employment Profile - number of employment placements, length of placements, existing measurements/KPIs utilised by management or funding organisations, employment opportunities within community

* Training Profile - Profile of training courses offered, number of participants, outcomes of training participation

The findings will be drawn together in a "Blueprint of success" which will outline themes and approaches identified and will be drafted in a way that makes it useful for those working in the field of Indigenous training and employment.

Organisations

The Cultural and Indigenous Research Centre Australia (CIRCA) specialises in conducting research with Indigenous Australians, with particular expertise in conducting research in remote communities. CIRCA has a strong reputation for providing high quality research in a timely and professional manner, and adding valuable insight and expertise given their considerable experience in conducting research with Aboriginal and Torres Strait Islander peoples.

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