The agile organisation: Case studies of the impact of flexible delivery on human resource practices in TAFE
Authors:
Phoebe Palmieri
Publication date:
28 November 2003
Publication type:
Research report
Themes:
Teaching and learning > Teaching and learning delivery > Flexible and online delivery
Teaching and learning > VET practitioners > Nature of work
ISBN:
1 920895 13 2 print; 1 920895 14 0 web
This report uses four case studies to examine how human resource practices of TAFE institutes have changed to accommodate flexible delivery and the changing roles of staff. It reveals that a whole of organisation customer-service philosophy is a useful basis for flexible delivery and the trend is towards team-based approaches. The detailed findings in this report mirror those in the report 'The impact of flexible delivery on human resource practices: Survey of TAFE managers'.
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