VET system
Cross-cultural training and workplace performance
- Item:
- 2027
- Title:
- Cross-cultural training and workplace performance
- Authors:
- Robert Bean
- Publication date:
- 19 September 2008
- Type:
- Research report
- Themes:
- Students and individuals > General
- Industry and employers > Industry and employer views > General
- Students and individuals > Student achievements and outcomes > General
- VET system > Training packages > General
- ISBN:
- 978 1 921412 57 8 print; 978 1 921412 58 5 web
This national study confirms the value of cross-cultural training in developing the cultural competence needed by employees to work effectively with culturally diverse co-workers and customers. The 134 graduates surveyed rated their cross-cultural training highly, reporting improved workplace performance and cultural self-awareness, with most indicating they would like further cross-cultural training.
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