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AVETMISS support

17 July 2014 (Revised 12 December 2014)


NCVER will close from 3pm on Wednesday 24 December 2014 and reopen at 8.45am on Monday 5 January 2015. AVS and the Data Entry Tool (DET) will be available but unsupported during this period. If you have any difficulties using either AVS or DET during this time, please fill out our contact form or email us at support@ncver.edu.au outlining the problem you are having and we will follow up when we re-open.

The AVETMISS support team at NCVER is able to provide assistance with the following:

NCVER is here to help you meet your data reporting requirements. Find out how the AVETMISS Support team can assist you by clicking here.

AVETMISS publications

The National VET Provider Standard consists of two publications: the collection specifications and the data element definitions. The two documents can help you understand data validation errors you may receive after validating your data in our AVETMISS Validation Software.

AVETMISS 7.0 VET Provider Collection specifications

Use the collections specifications to find a description of the collection requirements; the files and fields to be collected and the format and rules that govern them.

AVETMISS data element definitions: edition 2.2

Use the data elements to find definitions, context, rules, classifications schemes and format attributes for all fields listed in the collections specifications.

AVETMISS resources

The AVETMISS support team has developed a range of resources to assist you with meeting your AVETMISS reporting requirements.

Frequently Asked Questions (FAQs)

In the FAQs you can find common questions about AVETMISS, your reporting responsibilities and the AVETMISS Validation Software.

Fact sheets

The Fact sheets provide in-depth information about specific AVETMISS requirements.

Data Support Bulletin

The Data Support Bulletin keeps you updated on AVETMISS, our AVETMISS Validation Software, the Data Entry Tool and the Competency Completion Online System.

AVS video tutorial

Learn how to upload, validate and report your AVETMISS data using NCVER’s free web-based AVETMISS Validation Software in less than 8 minutes. The video is also available for viewing on NCVER's YouTube channel.


Webinar: New to AVETMISS reporting

New to AVETMISS reporting? Listen to our free webinar for a practical overview of what it takes to meet your AVETMISS reporting requirements.The webinar covers topics such as : Where, when and how to report your AVETMISS data, and how to use NCVER’s free AVETMISS Validation Software.

  • To listen to a recording of our webinar please click here.
  • To view the slides from our webinar please click here.

AVETMISS Compliant Software Register

The AVETMISS Compliant Software Register contains a list of publicly available student management systems or data entry tools that software vendors have registered as being AVETMISS compliant. This information is designed to help registered training organisations (RTOs) choose an appropriate system.

AVETMISS systems files

The  AVETMISS systems files provide the classifications required for AVETMISS reporting not listed in the classification schemes found in the Data Element Definitions. Here you can access classifications in an electronic format to assist with the location of required fields such as ANZSCO and ANZSIC Identifiers, Field of Education Identifier, Nominal Hours as well as Specific Funding Identifier and more.

Contact information

NCVER’s client support team will gladly assist you with your queries.

We can help you with questions about the AVETMISS national data standard, the AVETMISS validation software and the AVETMISS Data Entry Tool.

We can also answer your questions about the Competency Completion Online System (CCOS) which is used to report data for the Competency Completion Quality Indicator (QI).

Contact NCVER's client support team using our contact form or call us on 08 8230 8400 or 1800 649 452.  Our hours of operation are 8:45am to 5pm (ACDT), Monday - Friday. We will respond to your query within two business days. 

Other queries

Is your query about state or territory specific reporting requirements? Please contact your State/Territory Training Authority (STA). You can find contact information for STAs below.

Do you have a question about your student management system? Please contact the software vendor directly. NCVER is not affiliated with any student management system.

Do you have a question about the Learner Engagement or Employer Satisfaction Quality Indicator report? Please contact your registering body. You can find contact information for your registering body below.


Support in your state or territory for questions regarding the National VET Provider Collection (AVETMISS)



General Enquiries

02 6205 7057



General Enquiries

02 9266 8008




08 8935 7715



General Enquiries

07 3237 1676




08 8226 3424




1800 655 846




1300 842 754




08 6551 5281



Support from your registering body regarding registration and CCOS/ Quality Indicator reporting requirements


Australian Skills Quality Authority  (ASQA)

 1300 701 801


Victorian Registration and Qualifications Authority (VRQA)

03 9637 2806


WA Training and Accreditation Council (TAC)

08 9441 1910