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AVETMISS support for RTOs

13 May 2016 


The client support team at NCVER provides:

  • assistance to RTOs to help meet their AVETMISS data reporting requirements
  • help in using the AVETMISS validation software (AVS) and Data Entry Tool (DET)
  • communication around the reporting deadlines.

The reporting of AVETMISS data can be a complex process. This fact sheet and this video are good starting points.

AVETMISS validation software

The web-based AVETMISS validation software (AVS) is a file validation and data submission system designed for training organisations and agencies to provide data to the National VET Provider Collection.

Data Entry Tool

NCVER's Data Entry Tool is a free web–based software tool that allows smaller registered training organisations (RTOs) to capture client training data and produce AVETMISS compliant NAT files.


The client support team has developed a range of resources to assist you with meeting your AVETMISS reporting requirements.


Contact information

We can help with questions about the AVETMISS national data standard, the AVETMISS validation software and the AVETMISS Data Entry Tool.

Hours of operation are 8:45am to 5pm (Adelaide time), Monday to Friday. We will respond to your query within two business days.

Other queries

If your question is about:

  • state or territory specific reporting requirements — you can find contact information for your State Training Authority (STA) below.
  • your student management system — please contact the software vendor directly. NCVER is not affiliated with any student management system.
  • the Learner Engagement or Employer Satisfaction Quality Indicator reports — you can find contact information for your registering body below.

 Support in your state or territory for questions regarding the National VET Provider Collection (AVETMISS)


 ACT- Education and Training Directorate

02 6205 7057


 NSW - Board of Vocational Education & Training

02 9266 8008 trainingmarket@det.nsw.edu.au

 NT - Department of Business, Northern Territory Government

08 8935 7715 avetmiss@nt.gov.au

 Qld - Department of Education & Training

07 3513 6899


 SA - Department of State Development

08 8226 3050


 Tas - Skills Tasmania

1800 655 846


 Vic - Department of Education & Training

03 9637 2748


 WA - Department of Training & Workforce Development

08 6551 5281


 Support from your registering body regarding registration and Quality Indicator reporting requirements


 Australian Skills Quality Authority (ASQA)

1300 701 801


 Victorian Registration and Qualifications Authority (VRQA)

03 9637 2806


 WA Training and Accreditation Council (TAC)

08 9441 1910








 NCVER's client support team
 Phone: 08 8230 8400

Toll free: 1800 649 452


Email: support@ncver.edu.au