How do you meet your skill needs? A survey of Australian employers: Frequently asked questions

24 January 2019

About the survey

The survey is designed to identify strategies employers use to meet their skill needs. We want to know how your organisation employs and trains staff and how effective this training is at meeting your needs.

The survey collects information on the following issues:

  • the skill needs of your organisation
  • any recruitment difficulties your organisation may have experienced
  • whether you employ apprentices or trainees
  • the training you use to improve your employees’ skills

The survey is funded by the Australian Government Department of Education and Training. NCVER manages the research, analysis and reporting of the survey. Wallis Strategic Market and Social Research will collect the information about your skill needs and training in your workplace.

Who is doing the survey?

The National Centre for Vocational Education Research (NCVER)

NCVER is a not-for-profit company owned by the State, Territory and Federal ministers responsible for vocational education and training. NCVER, under contract to the Australian Government Department of Education and Training, collects information and provides research on vocational education and training in Australia to governments, the training sector, industry and the community.

Department of Education and Training

The government department funding the survey. They will use the results to develop government policy to better help employers and industry.

Wallis Strategic Market and Social Research

The company that will contact you to collect information about your skill needs and training in your workplace. The survey will take about 10 minutes to complete. You can choose to complete the survey online or an interviewer from Wallis Strategic Market and Social Research will call to arrange a time that is convenient for you to complete the survey.

Who should complete the survey?

We need all organisations that have employees to participate in the survey. It is important that the results represent all organisations, not just those providing training.

Employees are defined as wage and salary earners who received pay for any part of the last pay period.  This includes: employees on paid or prepaid leave, employees who commenced or terminated employment during the pay period, and employees on workers’ compensation who continue to be paid through the payroll. It excludes persons paid solely by commission, without a retainer, wage or salary

The survey should be completed by the person responsible for employing or training staff in your organisation. They may need to have access to payroll or other records or consult other people in the organisation prior to completing the survey.

What if I don’t do any training?

It does not matter whether you currently do any formal training of staff, we are also seeking information on what organisations think about training and possible improvements to the system, so the Australian, and State and Territory Governments can better meet employer needs.

Do I have to participate?

Participation in the survey is voluntary. However, having as many organisations respond as possible gives a clear picture of the ways Australian employers meet their skill needs and how Australian employers use training in their workplaces.

How will my information be used?

The Australian, and State and Territory Governments will use results of the survey to:

  • identify skill shortages that are not being met by current training strategies
  • identify areas of growth in skill development
  • monitor how employers use training and what they think of it
  • help shape future training

Results of the survey will be published on NCVER’s website in November 2019 (see Results from previous surveys can also be found at the same address.

Privacy and confidentiality

Are my answers confidential?

Yes, your privacy is assured. Your contact details and survey responses will remain confidential. The information you provide will not be used for any other purpose. Results will be reported as summary responses and will not allow individual employers to be identified. For more information, see our Privacy Notice at

For information on Wallis Strategic Market and Social Research’s compliance with the Australian Privacy Principles, you can contact them on 1800 113 444 or access their privacy policy on their website You can also go to the website for further information.

How was my organisation selected?

The Australian Bureau of Statistics (ABS) agreed to select a random sample of employers from the ABS Business Register and provided them to the Department of Education and Training for the purposes of conducting the survey.

Where did you get my number?

Your number has been randomly selected from the ABS Business Register. The ABS Business Register is a list of Australian businesses that is managed by the Australian Bureau of Statistics (ABS).

Further information regarding the survey

If you would like more information about this survey, please phone Wallis Strategic Market and Social Research on 1800 113 444 toll free from a landline or visit their website at