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Cross-cultural training and workplace performance 19 September 2008
By Robert Bean

This national study confirms the value of cross-cultural training in developing the cultural… Show more

This national study confirms the value of cross-cultural training in developing the cultural competence needed by employees to work effectively with culturally diverse co-workers and customers. The 134 graduates surveyed rated their cross-cultural training highly, reporting improved workplace performance and cultural self-awareness, with most indicating they would like further cross-cultural Show less