Employers in the tourism and hospitality industry go to great lengths to ensure they select applicants with the right personality and attitude for the job. Training in the tourism and hospitality industry must be directly applicable to the workplace. This report provides details of how best to customise training to meet the skill requirements of tourism and hospitality enterprises.
This book reports an attempt to replicate, for Australia, overseas survey results on the payoff to enterprise training. Some of the results are: * Australian firms provide extensive training for their incoming employees and capture nearly all the resulting productivity gains. * The profitability of firms is directly related to the amount and quality of training that they provide. * The profitability of training is particularly high for training that is highly specific, rapidly accomplished and related to the introduction of new technology. * Informal learning is regarded by many businesses as superior to formal classroom training in terms of its impact on profitability and productivity.
In this study a training evaluation process is developed to assist organisations in identifying the financial returns from training investment decisions. A well designed and delivered training program can be expected to generate significant financial returns that compare quite favourably with other forms of investment. Returns on investment for various training programs are presented.
This booklet provides guidelines for the development, implementation and evaluation of programs which aim to give students experience in the workplace. It emphasises the importance of structured workplace training which leads to the achievement of specific objectives and learning outcomes. Also highlighted is the need to prepare students and employers for their specific roles in the training and assessment process, and to provide all participants with specific information of what is expected of them.
This report presents indicators available for international comparisons of vocational education and training. It examines a range of data collections, cultural variations and differences in policy objectives across countries. The study can assist educators, policy-makers, researchers and society in general to measure progress towards the realisation of national education and training goals, with the aim of improving education and training systems.
How does the industry training market actually operate in contemporary Australia and how well does the training market meet the needs of employers grappling with the challenges of globalisation?
Today the provision of vocational education is being shaped more and more by the needs of clients. This report examines the needs of four client groups - industry, enterprises, communities and individuals - and discusses the consequences of their needs for policy and practice in VET. It focusses particularly on the food processing and clerical industries in three regions (a metropolitan centre, a provincial centre and a remote rural centre).