This report uses four case studies to examine how human resource practices of TAFE institutes have changed to accommodate flexible delivery and the changing roles of staff. It reveals that a whole of organisation customer-service philosophy is a useful basis for flexible delivery and the trend is towards team-based approaches. The detailed findings in this report mirror those in the report 'The impact of flexible delivery on human resource practices: Survey of TAFE managers'.
Exploring the roles, functions and expertise required of senior and frontline managers in training organisations, this report examines approaches to developing management and leadership expertise. The report analyses the influences on management leadership skills from three perspectives - the individual, organisation, and system wide context. The report is published in two volumes. Volume 1 is the main report and Volume 2, which is available in PDF format only, contains the appendices.
This volume is a companion to Leadership and management in vocational education and training: Staying focussed on strategy - Volume 1. The detailed report of the project is contained in Volume 1. Volume 2 contains the appendices and is available in PDF format only .
The processes of leadership - the event, situation and context - in vocational education and training (VET) are the focus of this report. Leadership in this context is not seen as an attribute of a particular person, but a process that has four stages for solving a problem - the trigger stage, the initiating leadership stage, the developmental leadership stage and the sustainability stage. The study finds effective leadership occurs collectively and continuously.