This report summarises an extensive study of adult literacy policies and practices in vocational education in six countries - Canada, New Zealand, United States, Ireland, United Kingdom and Australia. The policies and programs of the six countries were compared across policy contexts and concepts, program development and delivery, and regulatory frameworks, product development and quality assurance.
There are differences between, and among, people in ethnic communities. This study seeks to provide a more nuanced snapshot of vocational education and training (VET) participation and completion rates among Arabic, Bosnian, Cantonese, Spanish, Turkish, and Vietnamese communities. It investigates the effectiveness of English as a second language programs as a pathway to training. Overall, the participants of this study favour programs which provide clear pathways to employment, offer language support, acknowledge existing vocational skills, and include work experience in their training. The critical role of teachers was also emphasised by participants, particularly teachers sensitive to cultural issues such as language and values, and who constructively use cultural diversity in training programs.
A key challenge of Australia's vocational education and training (VET) system is to serve the broad needs of individuals, communities, and industries. This includes the provision of literacy and generic skills which meet the needs of all groups. This study investigates and documents workplace literacy in aged care facilities and call centres, within the context of the changing nature of work which requires a highly literate, responsive workforce. The report acknowledges the effectiveness of training approaches and procedural practices in these industries; however, it points to the VET sector's role to resist narrowing of literacy and generic skills which meet company requirements.
Communication and other literacy skills are vital to public safety organisations. This report investigates the impact literacy levels may have on the ability of volunteers to meet demands for more formal training and assessment. The role of these organisations to develop the skills of people in rural and remote communities is also considered. The research finds public safety organisations are important sites of adult learning, particularly for men. While the introduction of more formalised training presents opportunities, such as building community capacity, challenges also exist. Strategies to overcome potential barriers include developing training and assessment that relates to local situations, adapting training and assessment materials to suit learners, and including hands-on, practical training where possible.
Remote Indigenous communities are under increasing pressure to share responsibility for community well-being and capacity building. Their challenge is to achieve social and economic sustainability without losing core values of Indigenous law, culture and language. Education, training and employment are essential elements to this future scenario. This report is based on a study of a remote Indigenous community in its quest to implement a culturally appropriate health service, and integrate training and employment of local Indigenous people as a means of strengthening community capacity. The authors find education and training, including literacy, must be linked to community goals and aspirations. Literacy, in particular, is more likely to be adopted if linked to cultural and religious activities, and community responsibilities.
The conception of literacy is changing to reflect the profound economic, social, political and cultural changes of the past half century. In this report, the authors examine three broad literacy ideologies - cognitive, individual-based model, economics-driven model, and sociocultural model. While current research situates literacy in social practice, government policy aligns more with the cognitive and economics-driven models of literacy. The authors find the need for a new national literacy policy which is flexible and accommodates current and future literacies, and supports community capacity-building. They also find at practitioner level that all are teachers of literacy and need to be able to recognise and teach all of the different literacies needed by learners. The report also highlights implications for literacy testing. The report includes an overview (part 1) and discussion paper (part 2).