Ways of assessing and acknowledging the range of outcomes in non-accredited community adult language, literacy and numeracy programs are explored in this study. The instruments it tested take account of the diversity of learner needs and motivations. The study highlights that these assessment methods can bring benefits both to the learner and the tutor, especially when they are completed jointly in ways that inform learning plans and aim at building self-confidence.
This study shows how a group of employers understand the provision of literacy, numeracy and employability skills and the continuing development of these skills in their workplaces. It demonstrates that some employers accept that it is both necessary and the employer's responsibility to provide learning and development opportunities for these skills. However, employers are looking for support in doing this. The challenge for training organisations is in building capability and capacity to support this effort. Successful development strategies in the workplace tended to be part of the normal cycles of skills training and continuous improvement.