Paradise nearly gained: Volume 2 - Case studies of impact and diversity for Frontline Management Initiative practice

Description

This report is a companion document to Paradise nearly gained: Volume 1 and provides case studies of companies who used the Frontline Management Initiative (FMI). It provides a rich picture of the FMI diversity and developmental activity in a wide range of organisations. It enables practitioners to scan the variety of options and issues involved, and to customise the FMI to their unique organisational situation.