This study examines the existing and potential strategies for sustaining and building greater levels of management and leadership capability in training organisations. The research report is one of the products of a nationally based research consortium: Supporting vocational education and training (VET) providers in building capability for the future.
This report identifies what individual learners and industry clients want from vocational education and training (VET) and proposes how these needs can best be met. It also identifies a tension between compliance and creativity which needs to be addressed in quality frameworks at the system level. In addition, providers need to reshape their structures and modify their cultures so they are open to creativity and flexibility but also able to meet compliance requirements. At the practitioner level, ongoing funding for the professional development of staff is needed so they have the time and space to develop innovative strategies for teaching, learning and assessment.
This report examines the connections between e-business and online learning and considers the opportunities for the vocational education and training (VET) sector arising from these connections. The report includes examples of VET organisations developing customer relationship management systems and online enrolment systems, examples of VET organisations using e-marketing strategies and e-business to deliver a range of electronic services to students.