This report investigates the conduct of assessments at diploma and advanced diploma levels. It highlights differences between four certificate levels and two diploma levels in terms of the competency standards, assessment environment and assessor skills. The research also identifies a number of actions which can improve the quality of assessments at diploma and advanced diploma levels.
This study explored retention in apprenticeships and traineeships and factors that influence this process. The study is based on interviews with over 400 apprentices and trainees as well as with teachers, trainers and workplace supervisors. The study identifies a range of personal, industry, labour market, workplace and training factors that contribute to the likelihood of an apprentice or trainee completing their training. The study concludes with the view that retention is the collective responsibility of all parties involved - the individual, the employer and the provider of training.