This report examines the ways in which Australian employers retain skilled staff and the ways in which employers enhance their ability to use the skills of their people. The study found that while strategies such as increasing wages and family friendly policies may increase an employee's job satisfaction, the key driver in employee retention is if they feel they are learning and progressing in their careers.
This report is about employers and how they value and use qualifications in their business decisions. The research indicates clear differences in the value placed on and use made of qualifications by employers for different groups of workers and occupations. Qualifications are considered more important for higher-level occupations and employers use them predominantly to recruit new employees and to ensure regulatory compliance. Employers regard qualifications as a signal of potential for future learning and skills acquisition, not as a signal of immediate competence. Overall, employers drew a strong distinction between qualifications and experience, and favoured and valued the latter more in regard to many of their business decisions. The higher the level of enterprise change and innovation, the lower the level of value and use made of qualifications by employers. Also, small enterprises are more likely to be highly discriminating of qualifications and supporting development among their employees.
This report builds on and extends earlier work examining the key drivers that affect the quantity and nature of training undertaken by Australian enterprises. It focuses on enterprises in the entertainment related and process manufacturing industries and explores how they view training and its importance within their overall operating structure.
This publication is made up of 17 case studies exploring the relationships between research and development and decision-making in vocational education and training.