This national study confirms the value of cross-cultural training in developing the cultural competence needed by employees to work effectively with culturally diverse co-workers and customers. The 134 graduates surveyed rated their cross-cultural training highly, reporting improved workplace performance and cultural self-awareness, with most indicating they would like further cross-cultural training.
Drawing on interviews with students in regional and rural areas of the Northern Territory, this paper looks at their participation in education and training. The paper suggests that learning strategies which acknowledge rural learners' identities may be successful in engaging regional and remote learners in education and training.
This report reveals that the formation and maintenance of social partnerships depends on five key principles relating to purposes and goals; relations with partners; capacity for partnership work; governance and leadership; and trust and trustworthiness. Using four partnerships as case studies, the report set out to assess how these principles and practices can be used to develop social partnerships strong enough to withstand changing circumstances. The findings suggest that a partnership's capacity for flexibility is enhanced when there is a culture of partnering, committed sponsors, supportive auspicing organisations, responsive partners and government commitment.
Through the experiences of refugees from Bosnia, Iraq and Sudan, this research sought to explore the role multicultural community organisations play in creating important informal networks and learning spaces that connect people from refugee backgrounds to the wider Australian community. In particular, the research sought to identify how such organisations assist refugees in their learning of English language and work skills.
In recent years, many new arrivals to Australia through the Humanitarian Migration Program have been refugees from African countries. Their indigenous languages, like many other indigenous languages, do not have a written form. This guide provides a set of 'good practice' strategies for designing effective English language, literacy and numeracy programs for all adult learners from highly oral cultural backgrounds.
This study examined the extent to which English language, literacy and numeracy teachers used classroom management strategies to meet the needs of adult Sudanese refugee learners. While teachers met the needs of these learners insofar as they coincided with those of other refugee groups, the highly oral language culture of these learners appeared not to have been accounted for in teaching strategies. Recommendations include greater flexibility in program content, outcomes and delivery.
Community-run men's sheds have recently developed and proliferated, mainly across parts of southern Australia and with higher proportions of older men not in work. This study examines their role as a place for older men to learn informally. It concludes that such sheds have important wellbeing and health benefits, primarily for older and retired men.
Using Australia as an example, this paper shows that globalisation poses distinct challenges for technical and vocational education and training (TVET) systems as nations adjust to their areas of comparative advantage. Other challenges that are less often taken into account are the internationalisation of training markets and the entry and exit of skills embodied in people due to migration flows.
The aim of this research is to define good practices which support partnerships between adult and community education and vocational education and training, and identify negative practices which work against such collaborations. The research finds that strong and committed lead personnel, time, respect between organisations and a clear understanding of objectives are key factors for success. Each purchased copy of the report also includes a copy of 'Creating effective ACE and VET partnerships: Good practice guide'.
This study investigated whether adult literacy and numeracy courses produced social capital outcomes, which are changes in students' connections with networks of people. The study found that 80% of the students improved the structure of their networks and the way they communicated, as well as contributing to positive socioeconomic benefits in the areas of education and learning, employment and the quality of working life, and access to goods and services. Reporting on these outcomes may go some way towards providing a more complete picture of the benefits of literacy and numeracy courses, emphasising that these courses are about more than the acquisition of a set of technical skills. At the same time, it is recognised that this may be problematic.
Assessing the social and economic costs of poor adult literacy and numeracy skills, and the benefits of investing in such skills, is largely unchartered territory in Australia. This feasibility study explores the frameworks and methodologies available for determining and measuring such benefits and costs across a number of life domains, including health, finance and small business.
This publication presents the results of a comprehensive research program on Indigenous Australians in vocational education and training (VET), along with feedback from over 200 people who attended the NCVER Research Forum on Indigenous VET in August 2005. The planning and implementation of the research strategy and the forum were undertaken in a partnership between the National Centre for Vocational Education Research and the former Australian Indigenous Training Advisory Council of the Australian National Training Authority Board.
Indigenous Australians participate in training for many reasons and achieve a range of outcomes. This systematic review of existing research focuses on the key factors required to ensure Indigenous people achieve the outcomes they aspire to personally and for their communities. It provides evidence to enable vocational education and training policy-makers and practitioners to act and move forward in developing training that meets the aspirations and needs of Indigenous Australians.
This report explores the ways in which Indigenous Australians are learning through enterprise and small business development. It reveals that this learning will be more effective if it takes into account that Indigenous experience differs by location, with remote areas offering a significant challenge. Learning through Indigenous business is most effective where learning is tied to earning; the content is customised; it is carried out in parallel to real work; and is put into practice through employment in commercial business.
Seasonal work is crucial for the many rural regions reliant on seasonal industries such as agriculture, forestry, aquaculture and tourism. This report examines the diverse nature of the seasonal workforce in two locations and the approaches used in their training. The report finds that the seasonal workforce is diverse and has varied training needs. Like others marginally attached to the workforce, much of their training is informal. Seasonal workers have difficulty accessing formal training and having their informal learning properly recognised. More formal training approaches are particularly relevant for those making a career of seasonal work. Barriers for employers to formal training include lack of suitable customised training programs, a lack of awareness of available training, cost, complex funding arrangements, and a low value placed on such training. Enhancers to formal training include employers who encourage and value training for their workforce, the use of brokers to assist employers to access training, and training providers with in-depth knowledge of regional industry and enterprises to meet the diverse needs of seasonal workers, and legislative requirements.
The Community Development Employment Projects (CDEP) scheme provides funds to help Indigenous communities in rural and remote Australia provide employment, skills development, and various essential and desirable municipal services. However, there is room to improve the range and quality of employment and community development activities available. There is also room for increasing the number of participants who engage in and complete courses leading to trade and other formal qualifications.
Vocational education and training (VET) can assist rural communities develop the necessary skills to survive and prosper in changing social and economic environments. This report investigates the implementation of training packages in five rural communities, and the strategies providers, community and industry stakeholders use to achieve positive outcomes. Providers in the rural communities reveal that flexibility is the key to successful training. However, some funding and delivery policies/regulations hinder their efforts. The authors find that policies and incentives that support collaboration will assist training diversity in non-metropolitan Australia.
There are differences between, and among, people in ethnic communities. This study seeks to provide a more nuanced snapshot of vocational education and training (VET) participation and completion rates among Arabic, Bosnian, Cantonese, Spanish, Turkish, and Vietnamese communities. It investigates the effectiveness of English as a second language programs as a pathway to training. Overall, the participants of this study favour programs which provide clear pathways to employment, offer language support, acknowledge existing vocational skills, and include work experience in their training. The critical role of teachers was also emphasised by participants, particularly teachers sensitive to cultural issues such as language and values, and who constructively use cultural diversity in training programs.
Remote Indigenous communities are under increasing pressure to share responsibility for community well-being and capacity building. Their challenge is to achieve social and economic sustainability without losing core values of Indigenous law, culture and language. Education, training and employment are essential elements to this future scenario. This report is based on a study of a remote Indigenous community in its quest to implement a culturally appropriate health service, and integrate training and employment of local Indigenous people as a means of strengthening community capacity. The authors find education and training, including literacy, must be linked to community goals and aspirations. Literacy, in particular, is more likely to be adopted if linked to cultural and religious activities, and community responsibilities.
There is growing international and national interest in the concept of social capital, its role, and the ways economic and social policies coalesce to drive economic progress and community well-being. This paper identifies eight areas the VET system can contribute to social capital: building social capital in firms; building networks of businesses, especially the small business sector; developing employability skills; fostering values and norms that underpin social capital; contributing to inclusive and cohesive communities; initiating and contributing to learning community initiatives; using information and communication technology innovatively to build virtual communities; and contributing to society as a good citizen. The report also discusses indicators for measuring social capital, and implications for VET policy and practice.