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Learning and training: Enhancing small business success

By Sue Kilpatrick, Suzanne Crowley

This report addresses some of the issues surrounding small business participation in training and other learning activities, and the relationship between participation and business success. The project surveyed 181 businesses employing fewer than 20 people in the construction, manufacturing, property and business services, and the various networks of small business people. The result of the study showed that businesses with owner/managers and/or employees with post-school qualifications were more likely to be successful. Ongoing learning and training in order to improve efficiency and deal with change were associated with successful small businesses.