This study examines the existing and potential strategies for sustaining and building greater levels of management and leadership capability in training organisations. The research report is one of the products of a nationally based research consortium: Supporting vocational education and training (VET) providers in building capability for the future.
This report examines the connections between e-business and online learning and considers the opportunities for the vocational education and training (VET) sector arising from these connections. The report includes examples of VET organisations developing customer relationship management systems and online enrolment systems, examples of VET organisations using e-marketing strategies and e-business to deliver a range of electronic services to students.